Service Summary
Online account opening : eKYC, VA, TTE — directly connected to the BPR member's core system.
JBPRN middleware/switching : integration of electronic services without the need to replace the existing Core Banking System.
White-label : Mobile Apps & Smart Payment (BNI/Permata).
Supporting services : QRIS , ATM (issuer) , Contact Center .
Highlights
Phased integration; no core migration required.
Structured compliance & reporting.
Rapid pilot: 4–8 weeks .
Mobile Apps
Onboarding & account opening (eKYC, VA, e-Signature), transfers, bill payments, transactions, notifications
QRIS
Digital payment acceptance; merchant dashboard, centralized settlement & reconciliation
Contact Center
Omnichannel (phone/WA/email); ticketing, QA & reporting; SOP for complaints & escalation
Smart Action (Agent)
Expansion of acquisition & services through agents; deposits/withdrawals, simple account opening, light KYC
ATM (Issuer)
Card co-branding; withdrawal & balance check; monitoring & dispute flow
JBPRN Middleware
Switching & API gateway; integration to core; access control, logging, reporting